Shipping policy
Shipping Policy
Thank you for shopping with Maeves. We’re committed to getting your order to you as quickly and smoothly as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times depend on your location:
- United States: 3–7 business days
- International: 7–15 business days
Please note that shipping times are estimates and may vary due to carrier delays or high demand periods.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly displayed on our store.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
Delays
Maeves is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances (such as weather or holidays). If your order is significantly delayed, please contact us and we’ll do our best to assist.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. Maeves is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Maeves is not liable for lost or stolen packages marked as delivered. If you experience an issue, we recommend contacting the carrier directly. However, feel free to reach out to us—we’ll try to help where we can.
Contact Us
If you have any questions about your shipment, please contact us at:
Info@maevespads.com